Job Opportunity

We are looking for a Director of Client Services to manage end-to-end marketing efforts using HubSpot for our B2B tech customers. Someone who is energetic, detail oriented, and both hands on and a strategic thinker will excel in this role. We are looking for someone who loves marketing, HubSpot, and is fun to work with.

Additionally, the Director of Client Services will help TSL innovate, drive the direction of our agency, and be a part of an amazing leadership team. Learn more about this exciting job opportunity below.

 

Responsibilities 

  • Support TSL and customer teams on building marketing strategies and making data and insight-driven decisions.

Support in marketing planning and campaign strategy.
Quality Assurance on campaign production.
Deep understanding of lists, list segmentation, and data strategy.
Strong ability to analyze marketing results.

  • Managing the tasks and priorities of our team handling campaign execution for our customers using HubSpot.

Build emails, landing pages, and workflows with complex logic.
Manage HubSpot integration with other tools.
Manage lists.
ABM campaign management.
Ad account integration.
Custom Objects.
Campaign attribution.
Reporting and Dashboard creation and maintenance.

  • Manage end-to-end delivery of integrated marketing programs for TSL customers.

  • Organize the efforts and schedule of other TSL Subject Matter Experts and production team.

  • Support regular customer and internal team calls to review plans and results.

  • Ensure on time and on budget delivery.

  • Delight and retain TSL customers by providing outstanding service and delivering value.

  • Participate in leading innovation at TSL to stay ahead of a constantly changing marketing landscape.

 

Qualifications & Skills 

  • 3+ years project management experience.

  • PMP and/or Scrum Master certification a plus.

  • HubSpot certifications and firsthand HubSpot expertise.

  • Ability to find solutions to complex problems.

  • Cares deeply about the success and well-being of customers and colleagues.

  • Fun to work with.

  • Great teamwork and works well with others to accomplish goals.

  • Excellent verbal and written communication skills.

  • Organized and meticulous.

     

Location 

  • TSL Marketing is a remote organization that is headquartered in Elkridge, MD. 

  • TSL operates in the eastern time zone. Applicants in other time zones will need to sync their working day with TSL’s operating hours to accommodate meetings, client calls, collaboration sessions, etc. 

 

TSL Employee Benefits

  • Learn more about what makes TSL an amazing place to work on our About page. 

  • Competitive salary, performance-based incentives, earned PTO (Paid Time Off), health insurance benefits, 401k, life insurance, and more! 

  • Opportunities for growth as you work alongside the team to up-level our existing processes, products, and services. 

  • Working at TSL means working alongside a collaborative team of experts who are continually pushing themselves to advance skill sets and knowledge to provide the absolute best services and experience for our customers. If you are passionate about what you do, you will be in good company. 

  • Make an enormous impact on some of the world’s top players in the IT (Information Technology). Check out some of our customer success stories to see a sample of companies we have worked with.

  • TSL team bonding activities such as WeFit, TSL Olympics, potlucks and parties. 

 

Application Process 

Resume & Cover Letter
Certifications, Accreditations, Awards, etc.


 

MEET WITH OUR RECRUITMENT TEAM

"I've grown so much here over the years and am truly excited for what is still to come."

--Norma Shepardson, Sr. Director, User Experience

A Peek at What We Offer

  • 1_WeFit​ Icon

    WeFit

  • 4_TSL Olympics Icon

    TSL Olympics

  • 2_Fantasy Football​ Icon

    Fantasy Football Challenge

  • 5_WFH Policy Icon

    Flexible WFH Policy

  • 3_TSL Academy Icon

    TSL Academy

  • 6_Party Icon

    Potlucks and Parties

Our Commitment to Diversity

At TSL, we welcome a diverse pool of job and internship candidates because we understand that diversity is the key to success in our business. By providing a space for other perspectives to come to the table — no matter how big or small the issue or decision is — our potential for growth increases exponentially.

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Internships

Interested in agency life? Send an email to our recruitment team to learn about our openings. You’ll gain valuable work experience while exploring what happens behind the scenes.

CONNECT WITH US

Employee Spotlight: Ryan Brady

From new college grad to SEO Subject Matter Expert, Ryan Brady is the perfect example of how persistence and enthusiasm can go a long way at TSL Marketing.

“I had just graduated college when I accepted a telemarketing position at TSL. Around that same time, TSL had started a creative department, which was something I was interested in as I had majored in digital art and design.

I began asking colleagues on the digital team if I could lend a hand on projects. They didn’t take me up on my offers at first, but I continued putting myself out there. After a couple of years, TSL opened up positions internally for the creative digital team. I thought, ‘This is perfect. This is my calling.’

Unfortunately, I didn’t get any of those spots, but I kept poking. TSL continued to get more digital work from new and existing customers, and eventually I was assigned a few hours per week to code emails. Delivering quality work on a few projects was the foot in the door that I needed.

Before I knew it, I had about eight hours a week in addition to being on the phones. The department was growing, and I continued to make myself available for design. My digital hours increased slowly until I was full-time creative. After about 3 years of experience working on landing pages and websites, I was asked to help out with technical SEO. I began with fixing images and links that were broken, but over time, I gained expertise in more advanced practices like optimizing content.

I got very lucky. I didn’t even find TSL at the start of it — they found me. We didn’t even have a creative team at the time. I stuck with TSL and just made sure I kept poking. And then it just snowballed.

There was always the sense of family that TSL gave me that I didn’t feel anywhere else. Nothing is perfect, but I appreciated the way TSL treated me and the way I felt like they’re always investing in me. The work I’m doing now is because TSL trained me and gave me the opportunity to learn. It was a bit of good timing, but it was also because TSL took the time as well, and I’m so grateful for it.”

Read Ryan’s Story
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